SnapPay Inc. Logo

Operations Associate (FT)

Mississauga, OntarioFull-time
About the Job
About Snaplii
The Digital Wallet Snaplii powered by SnapPay ( a fintech firm known for its innovative payment solutions that revolutionized the payment industry in North America) has architected a deep bond between Users and Merchants for more efficient communication. The value-added features include making payments with credit cards and exploring favourite merchants and cash-back cards along with the data-driven marketing solutions that allow us to deliver the best in-store and online shopping experience to Users. The interactive platform also benefits the Merchants with a higher level of brand loyalty.

In order to serve more merchants and users, we are expanding our business and adding more new functions, so that Snaplii can become a digital wallet commonly used by people in North America.

About the Role
We’re looking for an enthusiastic, dynamic, and detail-oriented Operations Associate to help support our team as we continue to scale. You will get to work on several impactful projects throughout the team to help us provide a best-in-class experience for our customers.   
What you will do: 
  • Implement SnapPay and Snaplii onboarding process with various clients/merchants 
  • Improve our relationships between SnapPay/Snaplii and our partners. Ensure that we are providing the best possible support in the most efficient way possible. 
  • Use your findings to refind the onboarding process. Identify pain points and collaborate with a team to overcome them. 
  • Point of contact to our payment service providers
Who you are:
  • You are customer-obsessed, naturally curious, and undaunted by complex problems 
  • A good communicator, collaborator and team member who looks to fill in gaps and make a difference
  • Hunger to learn technology and productivity tools 
  • Confidence to ask questions contributes ideas, and invite continual feedback
  • Exceptional time management, and multitasking capability. You thrive in an environment of uncertainty and change. 
  • Ability to understand, and communicate technical requirements and its impact on the business